Today, we live in a fast-paced world. Everything changes and is suddenly not the way we used to know it. As the means and channels of communication were developing over the years, they were also tremendously transforming the way we do business.

The world has seen quite a number of positively-disruptive technologies in the last few decades. Facebook Messenger is one such game-changer. Facebook Messenger is an instant messaging application used for peer-to-peer communication, i.e. sending messages from one user to another.